Reviews & Testimonials

We love our patients — and we want them to love the care they receive!

Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!


South Bay Hearing & Balance Center
4.8 out of 5 stars
48 reviews
South Bay Hearing & Balance Center
on
5 out of 5 stars
“As a professional within the industry, I have been around hundreds of clinics over the years.  Whether an ENT Clinic or Private Practice, Dr. Sunni McBride and her Audiology Staff truly are the best of the best when it comes to hearing car...” View Alle.  If you are looking for a Doctor of Audiology that offers best practice patient care, schedule an appointment with South Bay Hearing.  Dr. McBride and her team will take great care of you and your loved ones.”
South Bay Hearing & Balance Center
on
5 out of 5 stars
They are very nice, friendly and have helped my hearing for over 3years now. Cost are a little high but you get what you pay for. Very satisfied.
South Bay Hearing & Balance Center
on
5 out of 5 stars
South Bay Hearing & Balance Center
on
5 out of 5 stars
South Bay Hearing & Balance Center
on
5 out of 5 stars
Had a wonderful experience at South Bay Hearing. Dr. Sunni Mcbride was amazing, she was  personable as she was professional. I learned more about my ears from her than any other Doctor of Audiology I've ever seen, thank you.
South Bay Hearing & Balance Center
on
5 out of 5 stars
Friendly staff who always go the extra bit to make you feel welcome & important.
South Bay Hearing & Balance Center
on
5 out of 5 stars
“South Bay Hearing changed my life. I was fitted on the first visit with in-the-canal Lyric hearing aids. Suddenly the world came to life. I actually did not know that the birds in my yard tweeted all day long. Now I enjoy listening to them....” View AllI have used other non-in-the-canal hearing aids. They are no match for the Lyric. There's a 45 day trial period with South Bay. All payments are refunded if at 45 days you believe that the Lyric is not what you want. And the testing is complementary. So a person can find out if they are a candidate for the Lyric at no charge.I know this is expensive. For me it doesn't matter. My whole life is better now that I can hear well for the first time in 30 years. Call them if you want to discuss costs (310-375-6161).”
South Bay Hearing & Balance Center
on
5 out of 5 stars
Excelent service and pricing
South Bay Hearing & Balance Center
on
5 out of 5 stars
South Bay Hearing & Balance Center
on
5 out of 5 stars
“Very knowledgeable, helpful, and friendly staff. Special thanks to Dr. Ian Gerszewski who utilized his medical and technology expertise and careful listening to my mother's unique living situation to develop a creative hearing aid solution...” View All that has significantly improved the quality of her life. We are most grateful!”

 

Patient Testimonials

George Y. Hirano, CLU, SFSP

"I happened to see your ad and decided to investigate the recent innovation in hearing aids. After trying one, you fitted me with perfect tools to hear! All my friends and colleagues now know Dr. Sunni McBride, and many have already taken our recommendation to be cared for by South Bay Hearing & Balance Center. You really know the meaning of Personalized Friendly Service with a Smile."

Linda Arrico

”Without you I would still be living in a silent world. Each day I experience a new sound, it is totally UNREAL!!!!!! When I first got my new ear (my name for my hearing aid), I didn’t know what the clicking sound I kept hearing in my car was, then I realized it was my turn signals. WOW! After that I stayed up all night just to hear the rain. These are just a few of the things in life I would still be missing without Sunni’s help! How does one thank someone for giving them such a gift? My quality of life is soooooo much better!“

Jack Kerr

“MIRACLE AT SOUTH BAY HEARING

Things had slowed down for a while
When people spoke, I would nod and smile,
But I lived in a tunnel dark and deep
In the silence deaf people keep.
Then one day on a sunny morn,
A new set of ears were born.
Dr. McBride had done it again:
Ears like I remember when.”

Marion S. Estes

"Making the decision to address my hearing loss, after years of denial, was not easy. Once the decision was made, the next step was to find a Doctor of Audiology to properly assess my hearing. Sunni, you immediately made me feel comfortable, which made the entire process very easy.

My 'new ears' are terrific! Hearing well is the absolute best thing I’ve ever done for myself. I wish I’d done it years sooner. Every day brings new sounds to enjoy like birds chirping, raindrops, along with dozens of other sounds. My world is a brighter place because I am hearing well. Telephone calls and conversations are clear, and not having to ask someone to repeat what they said is just so great. The only trouble I seem to have is forgetting to take them out before bed."

Bruce Megowan

"Sunni McBride has been a godsend to me. I was in denial of my hearing loss and was driving my wife and kids crazy with the volume on the TV and my constantly asking them to repeat everything they said to me. I was reluctant to pay the cost of hearing aids, as I knew that I wanted small hearing aids that were not noticeable, and then finally realized that life was too short to go through life not understanding what people said. She is very friendly and puts you at ease immediately upon meeting her as well as throughout the process of choosing the right hearing aid for you. Sunni is very professional, and the technology that she uses to make sure that you get the perfect hearing aid for your individual hearing issues is impressive. She was also extremely helpful during my initial use of the hearing aid in fine-tuning it as I was getting used to it. Her office staff is also very friendly and provides great service. I highly recommend Sunni McBride, and it is no wonder that she keeps getting voted as the South Bay’s favorite audiologist."

Mary Gisbrecht

"I came in to South Bay Hearing to have my Lyric hearing instruments changed before visiting my daughter’s home in Washington state. My son-in-law drove us to Skagit, which is nearly to Canada, where the eagles were. That day we saw 12 of those majestic birds. But the highlight of the day for me was while I was standing on a bridge watching one, and he screeched for his mate. That is a sound like no other in the world; and I could HEAR it. Thank you Sunni for your good care."

Herb Harger, a very satisfied client

“About three and a half years ago, I got tired of hearing my wife complain that I couldn’t hear very well. It was about this time that I saw your ad for the Lyric. It had so many features that most other hearing aids don’t have, so I called and made an appointment. I was examined and given a hearing test in a soundproof booth.

I decided to purchase the Lyric — and it was one of the best decisions I have ever made.

The aids and batteries usually last me more than three months, during which time, the most I have to do is turn them on or off, or adjust the volume with a little magnet held close to the ear. Infrequently, one may quit, but when it does, I get a replacement as soon as I walk into the office — and at no extra charge. Their service and personnel are really first-class.

I have no hesitation in recommending the Lyric and South Bay Hearing to anyone with a hearing problem!”

Gary Meyer

“My name is Gary and I am 78 years old. I recently experienced a change in the quality of my life and I regret not addressing the issue sooner.

Earlier in my life, I was exposed to loud noises from gunfire, motorcycles, and heavy machinery. Not much thought was given to hearing protection then; consequently, I suffered some loss of hearing. I had my hearing checked years ago and was told that I had loss, but I didn’t often notice it and it didn’t seem to bother me. As I grew older, I realized that my hearing had gotten worse. I could no longer hear the birds outside, or a cricket, and my wife began to complain about it.

I thought about hearing aids and decided to order one from As Seen on TV. I was disappointed with this aid because it amplified all sounds, including my voice when I spoke, which was not comfortable. I knew people who owned hearing aids, but they didn’t wear them. My wife was tired of the loud TV and me constantly asking “What?” I have a cell phone, but I didn’t carry it because I couldn’t hear it ring. I avoided conversations in a crowd because I could only hear noise, but I could not understand what people were saying.

I was worried about the cost of hearing aids because I don’t have insurance coverage.

As time passed, I decided to look again at getting hearing aids. I was skeptical, thinking that nothing could be done for my hearing loss. I chose to go to South Bay Hearing after seeing their ads in the paper showing that they were voted “The Best Hearing Center in the South Bay.” I met Dr. Sunni McBride, the owner, and one of the doctors of audiology on staff. I had my hearing tested and found that my loss was significant. I continued to doubt that my hearing could be improved. Sunni reviewed my hearing problems with me and said she could help me.

I tried on some hearing aids that she adjusted for my hearing loss. With the assistance of these aids my hearing was so improved that I wept. I was amazed! I knew I couldn’t live without them!

I have now been wearing the hearing aids for several weeks, and I am still surprised to hear new things. For example, I didn’t know my cell phone made sounds of various types. I found out that, for the past nine months, I have been living within three feet of a very noisy parakeet. My wife used to complain about him, but all I used to hear was a few chirping noises. Now, I hear him constantly jabbering and chirping quite loudly. I love music and the sound has improved so significantly that I wish to go to a symphony. I was surprised that my hearing aids have various adjustments for different environments and volumes. I have left my quiet life and now enjoy enough new sounds to fill a page.”