We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!
“My name is Gary and I am 78 years old. I recently experienced a change in the quality of my life and I regret not addressing the issue sooner.
Earlier in my life, I was exposed to loud noises from gunfire, motorcycles, and heavy machinery. Not much thought was given to hearing protection then; consequently, I suffered some loss of hearing. I had my hearing checked years ago and was told that I had loss, but I didn’t often notice it and it didn’t to bother me. As I grew older, I realized that my hearing had gotten worse. I could no longer hear the birds outside, or a cricket, and my wife began to complain about it.
I thought about hearing aids and decided to order one from As Seen on TV. I was disappointed with this aid because it amplified all sounds, including my voice when I spoke, which was not comfortable. I knew people who owned hearing aids, but they didn’t wear them. My wife was tired of the loud TV and me constantly asking “What?” I have a cell phone, but I didn’t carry it because I couldn’t hear it ring. I avoided conversations in a crowd because I could only hear noise, but I could not understand what people were saying.
I was worried about the cost of hearing aids because I don’t have insurance coverage.
As time passed, I decided to look again at getting hearing aids. I was skeptical, thinking that nothing could be done for my hearing loss. I chose to go to South Bay Hearing after seeing their ads in the paper showing that they were voted “The Best Hearing Center in the South Bay.” I met Dr. Sunni McBride, the owner, and one of the doctors of audiology on staff. I had my hearing tested and found that my loss was significant. I continued to doubt that my hearing could be improved. Sunni reviewed my hearing problems with me and said she could help me.
I tried on some hearing aids that she adjusted for my hearing loss. With the assistance of these aids my hearing was so improved that I wept. I was amazed! I knew I couldn’t live without them!
I have now been wearing the hearing aids for several weeks, and I am still surprised to hear new things. For example, I didn’t know my cell phone made sounds of various types. I found out that, for the past nine months, I have been living within three feet of a very noisy parakeet. My wife used to complain about him, but all I used to hear was a few chirping noises. Now, I hear him constantly jabbering and chirping quite loudly. I love music and the sound has improved so significantly that I wish to go to a symphony. I was surprised that my hearing aids have various adjustments for different environments and volumes. I have left my quiet life and now enjoy enough new sounds to fill a page.”
Herb Harger, a very satisfied client
“About three and a half years ago, I got tired of hearing my wife complain that I couldn’t hear very well. It was about this time that I saw your ad for the Lyric. It had so many features that most other hearing aids don’t have, so I called and made an appointment. I was examined and given a hearing test in a soundproof booth.
I decided to purchase the Lyric — and it was one of the best decisions I have ever made.
The aids and batteries usually last me more than three months, during which time, the most I have to do is turn them on or off, or adjust the volume with a little magnet held close to the ear. Infrequently, one may quit, but when it does, I get a replacement as soon as I walk into the office — and at no extra charge. Their service and personnel are really first-class.
I have no hesitation in recommending the Lyric and South Bay Hearing to anyone with a hearing problem!”
"In January I came in to South Bay Hearing to have my Lyric hearing instruments changed the day before I went to my daughter’s home in Washington state. While I was there, my son-in-law drove us to Skagit, which is nearly to Canada, where the eagles were. That day we saw twelve of those majestic birds. But the highlight of the day for me, was while I was standing on a bridge watching one, he screeched for his mate. That is a sound like no other in the world; and I could HEAR it. Thank you Sunni for your good care."
"Sunni McBride has been a godsend to me. I was in denial of my hearing loss and was driving my wife and kids crazy with the volume on the TV. and my constant asking her to repeat everything they said to me. I was reluctant to pay the cost of hearing aids, as I knew that I wanted small hearing aids that were not noticeable, and then finally realized that life was too short to go through life not understanding what people said. She is very friendly and puts you at ease immediately upon meeting her as well as throughout the process of choosing the right hearing aid for you. Sunni is very professional and the technology that she uses to make sure that you get the perfect hearing aid for your individual hearing issues is impressive. She was also extremely helpful during my initial use of the hearing aid in fine-tuning it as I was getting used to it. Her office staff is also very friendly and provides great service. I highly recommend Sunni McBride, and it is no wonder that she keeps getting voted as the South Bay’s favorite audiologist."
Marion S. Estes
"Making the decision to address my hearing loss, after years of denial, was not easy. Once the decision was made, the next step was to find a Doctor of Audiology to properly assess my hearing. Sunni, you immediately made me feel comfortable which made the entire process very easy.
My “new ears” are terrific! Hearing well is the absolute best thing I’ve ever done for myself. I wish I’d done it years sooner. Every day brings new sounds to enjoy like birds chirping, raindrops along with dozens of other sounds. My world is a brighter place because I am hearing well. Telephone calls and conversations are clear and not just having to ask someone to repeat what they said is so great. The only trouble I seem to have is forgetting to take them out before bed."
“MIRACLE AT SOUTH BAY HEARING Things had slowed down for a while When people spoke, I would nod and smile, But I lived in a tunnel dark and deep In the silence deaf people keep. Then one day on a sunny morn, A new set of ears were born. Dr. McBride had done it again: Ears like I remember when.”
” Without you I would still be living in a silent world. Each day I experience a new sound, it is totally UNREAL!!!!!! When I first got my new ear (my name for my hearing aide ) I didn’t know what the clicking sound I kept hearing in my car was, then I realized it was my turn signals. WOW After that I stayed up all night just to hear the rain. These are just a few of the things in life I would still be missing without Sunni’s help!! How does one thank someone for giving them such a gift. Your quality of life is soooooo much better!! “
George Y. Hirano, CLU, SFSP
"I happened to see your ad and decided to investigate the recent innovation in hearing aids. After trying one, you fitted me with perfect tools to hear! All my friends and colleagues now know Dr. Sunni McBride and many have already taken our recommendation to be cared for by South Bay Hearing & Balance Center. You really know the meaning of: Personalized Friendly Service with a Smile."